Calendar of Events

Course Description:

Projects often fail to realize their full benefits, despite having a well structured and planned technical solution, if there is low adoption and engagement by end users. The introduction of a change, with any project or initiative, needs to be effectively managed on both the technical side and the people side. Often it is the ‘people side’ that is either neglected or misunderstood, but relationship management skills are critical to the success of any change initiative. Understanding the impacts of change at the individual, team, and organizational level is critical to the role of any project manager or leader.

Beyond the traditional ‘change management’ training programs, this ‘change leadership’ session will examine how individuals experience the impacts of change differently and how project managers, leaders, and individuals can anticipate and support positive outcomes. Focusing on the development of change leadership skills, including communication style, conflict management, relationship building, and stakeholder engagement, this course will build self-awareness as well as an understanding of how to strengthen these critical interpersonal skills for success.

Using various change theories, including the Prosci ADKAR® Model, this session builds change competency in leaders by defining their role in change and provides a practical framework for being an effective change leader. This participative workshop will explore the concepts of overcoming resistance to change and developing agility in leading teams through change initiatives.

Learning Objectives:

▪ Understand the impact of change management on organizational results;
▪ Understand change management principles and the critical role project managers and leaders play in the process;
▪ Develop self-awareness of your own preferences around communication, conflict style, and relationship building and how these preferences impact interpersonal relationships;
▪ Understand the impact of emotional and social intelligence on relationship building, stakeholder engagement, and negotiating for results;
▪ Learn practical strategies for developing your leadership competencies in order to strengthen your ability to impact the success of change initiatives; and
▪ Identify and understand why people often resist change.

Our Approach:
This workshop is highly interactive, utilizing multiple learning approaches, including classroom delivery, video, group discussion, and practical exercises to ensure participants leave the training with actionable steps they are able to implement immediately. We will introduce various change theories and models, as well as tools for assessing and understanding change leadership competencies.

Christy Ciezki brings 10 years’ experience to WMC in human resources, career development and training design and delivery. She has worked in both the private sector and the federal government. Some of her projects have included strategy development, leadership and organizational development, and the design of customized learning programs tailored to address engagement at the employee, leadership, and organizational level. She has developed and facilitated change management workshops and courses for various clients in public and private sector, including NAIT, the County of Strathcona, and Telus World of Science Edmonton.

Christy specializes in facilitation and training related to leadership development, personal and team development, and communication and is passionate about working with both teams and individuals to recognize and develop talents, collaborate more effectively, and build engagement. She is knowledgeable in adult learning theories and applies this in training design to ensure a facilitated, learner-centred approach, utilizing multiple learning strategies (classroom, experiential, online, and informal methods). Christy is currently serving as the Vice President, Corporate Alumni Relations on the University of Alberta Alumni Council.

Michael is a seasoned consultant, championing projects through his innate leadership qualities, excellent communication skills, and ability to build trusting relationships and partnerships quickly. Michael has supported many of his clients through change initiatives, ensuring benefit realization in large, complex technology implementations. Specifically, Michael has supported 25+ enterprise-wide IT software implementation projects for organizations of different sectors, industries, and size (up to 10,000 end-users), working with stakeholders at all levels (entry-level to executive-level). Michael has had varied roles and deliverables but manages multiple priorities through his flexible approach, being creative in finding solutions in these rapidly evolving projects. With experience in engineering, Michael is also methodical, analytical, and experienced in project management.

One of Michael’s most recent projects was as an Organizational Change Management Lead, a role he held together with his co-facilitator Christy Ciezki. This project impacted more than 1500 people and has been heralded as a poster-child for OCM within the constantly evolving organization. In addition to being a Change Management practitioner, Michael has delivered engaging sessions for leaders, as well as MBA students, on the importance of change management.
Michael is a decorated graduate of the University of Alberta's School of Business, earning his MBA in International Business, and of EDHEC Business School in France, graduating in the top 5% of his M.Sc. in Strategy and Organization Consulting program. He is also certified in the change management processes in accordance with Prosci methodologies and tools.

 The event is eligible for 6 PDUs.

Registration & Breakfast starts  8am in Leland Room

Session starts from 8:30 am to 4:00pm

Fees includes breakfast, snacks, hot lunch and coffee/tea

Members:  $250

Non-Members: $300

Walk-ins: $350

Group Registration: (3 or more ) 10% discount 

Don't miss out!

PMINAC 2018 SEMINAR